Terms of service
OVERVIEW
Welcome to Vitaccine. The terms “we”, “us” and “our” refer to Vitaccine Ltd. Vitaccine operates this website and store, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Vitaccine is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when you use our Services.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms, you should not access or use our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you confirm that you are at least 18 years old or the age of majority in your country of residence.
To use our Services or purchase products from our store, you may be required to provide certain information including your name, billing address, shipping address, payment information, email address, and phone number. You agree that all information provided is accurate, current, and complete.
You are responsible for maintaining the confidentiality of your account details and for all activities conducted under your account.
SECTION 2 - OUR PRODUCTS
We make every effort to display our products accurately. However, product colours and appearance may vary slightly depending on your device and screen settings.
All product descriptions and prices are subject to change at any time without notice.
We reserve the right to discontinue products or limit quantities at our discretion.
Food supplements should not be used as a substitute for a varied, balanced diet and healthy lifestyle.
The information provided on this website is for informational purposes only and is not intended as medical advice, diagnosis, or treatment.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase products from Vitaccine Ltd.
We reserve the right to accept or decline any order at our discretion. Your order is not accepted until payment has been received and processed and you receive an order confirmation from us.
If we need to cancel or amend your order, we will attempt to contact you using the information provided during checkout.
All purchases are subject to our Refund Policy.
Products sold through this website are intended for personal use only and not for resale.
SECTION 4 - PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice.
Prices displayed on our website are shown in GBP (£) and may exclude delivery charges unless otherwise stated.
You agree to provide accurate billing and payment information for all purchases made through our website.
SECTION 5 - SHIPPING AND DELIVERY
Delivery times are estimates only and are not guaranteed.
We are not responsible for delays caused by courier services, customs processing, weather conditions, or circumstances outside our reasonable control.
Risk of loss and title for products pass to you upon delivery.
SECTION 6 - INTELLECTUAL PROPERTY
All content on this website, including logos, branding, images, graphics, text, and product information, is the property of Vitaccine Ltd or its licensors and is protected by intellectual property laws.
You may not reproduce, copy, distribute, modify, or exploit any content from this website without prior written permission from Vitaccine Ltd.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools or services which we do not monitor or control.
Your use of such third-party tools is entirely at your own risk and subject to the terms provided by those third parties.
SECTION 8 - THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of third-party websites and encourage you to review their terms and privacy policies separately.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Our store is hosted by Shopify, which enables us to provide our Services to you. However, any purchases made through this website are made directly with Vitaccine Ltd and not with Shopify.
SECTION 10 - PRIVACY POLICY
Your submission of personal information through the store is governed by our Privacy Policy.
Please review our Privacy Policy for information on how we collect, use, and protect your personal data.
SECTION 11 - FEEDBACK
If you submit reviews, comments, suggestions, or other feedback to us, you grant us the right to use, edit, reproduce, and publish such content for marketing or operational purposes.
You agree that your submissions will not violate the rights of any third party or contain unlawful, abusive, or harmful material.
SECTION 12 - ERRORS AND OMISSIONS
Occasionally there may be information on our website that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, or availability.
We reserve the right to correct any errors and to update information or cancel orders where necessary.
SECTION 13 - PROHIBITED USES
You may not use our website or Services:
- For unlawful purposes;
- To violate laws or regulations;
- To infringe intellectual property rights;
- To upload malicious code or viruses;
- To collect personal data unlawfully;
- To spam, phish, scrape, or misuse the website;
- To interfere with website security or operation.
We reserve the right to terminate access to our Services for violations of these Terms.
SECTION 14 - TERMINATION
We reserve the right to suspend or terminate your access to the Services at any time if we believe you have breached these Terms.
SECTION 15 - DISCLAIMER OF WARRANTIES
Our Services and products are provided on an “as is” and “as available” basis without warranties of any kind, except as required by applicable law.
We do not guarantee that the website will be uninterrupted, secure, or error-free.
SECTION 16 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, Vitaccine Ltd shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our Services or products.
SECTION 17 - INDEMNIFICATION
You agree to indemnify and hold harmless Vitaccine Ltd, its directors, employees, affiliates, and service providers from any claim or demand arising out of your breach of these Terms or your violation of any law or rights of a third party.
SECTION 18 - SEVERABILITY
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain valid and enforceable.
SECTION 19 - ENTIRE AGREEMENT
These Terms of Service, together with our policies, constitute the entire agreement between you and Vitaccine Ltd regarding your use of the Services.
SECTION 20 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide Services shall be governed by and construed in accordance with the laws of England and Wales.
Any disputes relating to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
SECTION 21 - CHANGES TO TERMS OF SERVICE
We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon posting to this website.
SECTION 22 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to:
info@vitaccine.co.uk
Vitaccine Ltd
Grosvenor House
11 St Paul’s Square
Birmingham
B3 1RB
United Kingdom
Business Registration Number: 17184951